Notification of Cyber Incident

What happened?
Suffolk County (the “County”) was the victim of a criminal cyberattack. Upon discovery, the County promptly shut down its online network to minimize potential harm. While the damage assessment continues, it is clear that some Personal Information (“PI”) was accessed or acquired from the County’s systems.

What information was involved?
The Suffolk County Traffic and Parking Violation Agency’s (“TPVA”) server was compromised and certain PI may have been accessed by the criminal actor. Tickets issued for moving violations (such as speeding) typically contain the driver’s license number of the vehicle’s operator. Accordingly, if you received a ticket for a moving violation in the Suffolk County Police District, which includes the Towns of Babylon, Brookhaven, Huntington, Islip and Smithtown, that was returnable at Suffolk County’s TPVA between 2013 and September 2022, your driver’s license number may have been accessed by the criminal actor. Similarly, if you showed an ID at Suffolk County’s TPVA (such as a driver’s license or passport) when paying by credit card for a Suffolk County-issued ticket (including a parking ticket), that ID number may have been accessed by the criminal actor. Importantly, TPVA credit card payments are processed by a third party, and thus credit card numbers are not stored on the TPVA server. Additionally, there is no PI on parking tickets, red light camera tickets, or bus camera tickets.

What is the County doing in response?
Suffolk County takes the privacy and security of PI very seriously. As part of the County’s ongoing commitment to the privacy and the security of your information, the County is notifying you of this incident. Although the County is not aware of any misuse or intended misuse of your PI as a result of this incident, out of an abundance of caution, the County is offering complimentary identity monitoring services through Kroll, a global leader in risk mitigation and response. These services will be available to you at no cost for 12 months.

Please note that in order for Kroll to effectively monitor your identity, it will need your Social Security number. Your Social Security number is your unique identifier with the credit bureaus. To see how Kroll protects your information, please visit their privacy policy at: https://www.kroll.com/en/privacy-policy

To activate adult monitoring services for 18 or over, click here.

Activate Now - 18 or Over

To activate monitoring services on behalf of a minor under the age of 18, click here.

Activate Now - Under 18

What else can you do?
We encourage you to remain vigilant against incidents of identity theft and fraud, to review your financial account statements, and to monitor your credit reports for suspicious activity. For more information on steps you can take, click here https://www.suffolkcountyny.gov/

For more information, please call the County’s 3-1-1 hotline, toll-free, Monday through Friday, 9:00 a.m. – 5:00 p.m. Eastern Time. If outside of Suffolk County, please call 631-853-6311.

Please note that the assessment is ongoing and the County will update this page with new information if appropriate.

Kroll’s Adult Identity Monitoring Includes:

Triple Bureau Credit Monitoring

You will receive alerts when there are changes to your credit data at any of the three national credit bureaus—for instance, when a new line of credit is applied for in your name. If you do not recognize the activity, you’ll have the option to call a Kroll fraud specialist, who will be able to help you determine if it is an indicator of identity theft.

$1 Million Identity Fraud Loss Reimbursement

Reimburses you for out-of-pocket expenses totaling up to $1 million in covered legal costs and expenses for any one stolen identity event. All coverage is subject to the conditions and exclusions in the policy.

Fraud Consultation

You have unlimited access to consultation with a Kroll fraud specialist. Support includes showing you the most effective ways to protect your identity, explaining your rights and protections under the law, assistance with fraud alerts, and interpreting how personal information is accessed and used, including investigating suspicious activity that could be tied to an identity theft event.

Identity Theft Restoration

If you become a victim of identity theft, an experienced Kroll licensed investigator will work on your behalf to resolve related issues. You will have access to a dedicated investigator who understands your issues and can do most of the work for you. Your investigator will be able to dig deep to uncover the scope of the identity theft, and then work to resolve it.

Kroll’s Minor Identity Monitoring Includes:

Minor Identity Monitoring

Minor Identity Monitoring detects when names, addresses, and credit information is associated with your child’s Social Security number. An alert will be sent to you when activity is detected. The presence of a credit file may be an indicator of identity theft or fraud for children who, as minors, should not have a credit history.

Fraud Consultation

You have unlimited access to consultation with a Kroll fraud specialist. Support includes showing you the most effective ways to protect your identity, explaining your rights and protections under the law, assistance with fraud alerts, and interpreting how personal information is accessed and used, including investigating suspicious activity that could be tied to an identity theft event.

Identity Theft Restoration

If you become a victim of identity theft, an experienced Kroll licensed investigator will work on your behalf to resolve related issues. You will have access to a dedicated investigator who understands your issues and can do most of the work for you. Your investigator will be able to dig deep to uncover the scope of the identity theft, and then work to resolve it.

Frequently Asked Questions